Processing of personal data

We care about the protection of your personal data. We have taken all the necessary steps to ensure that your personal data is as safe as possible with us.

I. Content and purpose of the document

This document contains information regarding the protection of personal data provided by visitors of the website https://www.smartway360.com, our clients and those interested in our services and products.

The purpose of this document is to provide understandable information about how personal data will be handled.

We value your trust with which you provide us with your personal data, which is why we process personal data professionally and comply with all the applicable standards, especially Regulation (EU) 2016/679 , i.e. the general regulation on the protection of personal data, commonly known by its abbreviation GDPR. Clicking on the number of the regulation in the previous sentence will take you directly to the text of this regulation and you will also find there the exact wording of the legal provisions to which we refer below in this text.

Contents of this document:

1. Personal data manager - who are we and how can you contact us?
2. What personal data do we process and how do we obtain it?
3. For what purposes do we process personal data, for how long and what authorizes us to do so?
4. Disclosure of personal data to other persons
5. Information about your rights around personal data protection
6. Other important information for exercising your rights
7. Agreement on the processing of personal data

II. Personal data manager - who are we and how can you contact us?

Responsible person Beata Véghová (hereinafter “Administrator”):

Beáta Véghová - SmartWay360

Landererova 7743/8 81109 Bratislava-Staré Mesto

ID: 55774822

VAT number: 1081634312

Enrollment in ŽRSR

Bratislava District Office, trade register number: 110-333175

III. What personal data do we process and how do we obtain it?

We process data that you provide to us yourself. It may be the provision of data by filling in one of the forms on the website, the provision of data during the preparation of contracts and related documents and in connection with the implementation of contracts (i.e. in connection with the provision of services), during personal contact, by telephone, in writing, by e-mail or by other means of communication (SMS, submitted in applications).

We also process data that you yourself publish on the Internet and especially on social networks (e.g. Facebook, Instagram, LinkedIn) and data from public registers (primarily for entering or checking your identification data in contracts).

If to process some personal data for specific processing purposes we must have your consent according to applicable standards, then we process such data for the given purpose only with your consent.

You provide us with data on a voluntary basis, only if in some cases we would not be able to provide you with some of our services without providing the data, we will always notify you of this in advance. You must provide us with data only in cases where the law directly requires it.

Personal data may fall into the category of "ordinary personal data" or it may be a special category of data, i.e. sensitive data, where the legal regulations set stricter conditions for their processing.

A.    COMMON PERSONAL DATA WE PROCESS:

Name, surname, title, address, date of birth, age, social security number, telephone number, e-mail, information about ordered services, information about what services we have provided to you.

B.   SPECIAL CATEGORY OF PERSONAL DATA (“SENSITIVE” PERSONAL DATA) WE PROCESS:

We do not process sensitive personal data, and if we need to process it, we will inform you in advance.

IV. What personal data do we process and how do we obtain it?

REFERRALS TO OUR SERVICES ON www.smartway360.com:

We publish your recommendation (reference) regarding our services only on the basis of your express consent to such use, which you allow us in response to the e-mail itself in which we ask for your permission. We publish your first name and company only with your consent, and at any time, if you withdraw your consent, we will remove this data and the recommendation from the site and dispose of your data.

CONTACT FORM:

If you contact us via the contact form provided on the website, by pressing the "Send" button, you agree to the processing of the personal data you provided in the form (name, e-mail, phone number). None of this data is published. The personal data entered by you is used only for the purpose of contacting the given consultant. You can revoke your consent at any time .

V. For what purposes do we process personal data, for how long and what authorizes us to do so?

A.    PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF CONCLUSION OF CONTRACT AND FULFILLMENT OF CONTRACTUAL OBLIGATIONS.

To be able to enter to a contract with you and provide you with the services you have ordered and conduct related communication with you, we process the following common personal data: name, surname, title, address, telephone number, e-mail.

The legal title (authorization) for the processing of this data is the direct fulfillment of contractual obligations from the contract concluded between us. Such an obligation can be the delivery of services, sending specific instructions before the course, etc. At the same time, it does not necessarily have to be a contract concluded in classic printed form, signed by hand. It can also be a contract concluded orally, by telephone or by filling in and sending an order form on the website and our confirmation of such an order.

For this purpose, we process personal data for the duration of the contractual relationship between us. After the end of the contractual relationship, some data is then stored for the purposes of fulfilling legal obligations or for the purposes of legitimate interest, as you will read in the following parts of this document.

B.   PROCESSING OF PERSONAL DATA FOR THE PURPOSES OF OUR OR THIRD PARTY'S LEGITIMATE INTERESTS.

Legitimate interest can cover a whole range of situations. Therefore, we inform you about the legitimate interests for which we process personal data:

      I.         The legitimate interest is the protection and proof of our rights and legal claims, primarily from concluded contracts or caused damage. For these purposes, we process personal data for 5 years after the termination of contractual cooperation or our last contract, unless a contract has been concluded. This deadline is set in relation to the limitation periods for claims, considering the fact that we do not have to learn about a potential claim asserted in court immediately at the moment of its application by the other party. Data from contracts and our mutual communication are stored for these purposes.

     II.         Further, direct marketing is a legitimate interest. To send commercial notices, we will process the following personal data of our clients: name, surname, address, telephone number, e-mail. You confirm your consent to the sending of marketing materials by checking the box in the Contact form on our website: I agree to the sending of marketing materials.

   III.         You can always stop sending business notifications to your email in a simple way by clicking on the link provided in the email. If we were to use a classic printed form or a phone call or one of the communication applications such as skype, messenger to send our offer or news information, we will also respect that, as long as you let us know that you do not want further to contact. You can write to us directly, or use the link on our website Unsubscribe from GDPR .

C.    PROCESSING OF PERSONAL DATA BASED ON YOUR CONSENT

If you give us your consent (given in the Contact Form), we will process your personal data to send you an offer of our services. You can revoke your consent at any time (link on our website Revoke GDPR consent ). However, if we also process some of your personal data based on another legal title (see under letters A to C above), we will process personal data for these purposes even after withdrawing your consent, because consent is not necessary for such specific purposes.

VI. Disclosure of personal data to other persons

Other people who are in the position of processors help us to ensure some of our contractual or legal obligations. Our business partners also comply with the rules of personal data protection, and we have concluded a contract with them on the processing of personal data.

Personal data will also be made available to the relevant administrative authorities, if such an obligation is imposed on us by law (i.e. primarily in the case of an inspection during which the given authority is entitled to require the submission of certain personal data).

We do not share your information with third parties - we do not sell, trade or in any other way provide your personal information to third parties.

VII. Information about your other rights in the area of personal data protection

A.    RIGHT OF ACCESS TO PERSONAL DATA

This is the right to confirm whether we are processing your personal data and, if so, to access this data and information about its processing.

B.   RIGHT TO CORRECTION OF PERSONAL DATA

This is right for us to correct inaccurate personal data concerning you without undue delay. Considering the purposes of processing, you have the right to supplement incomplete personal data, including by providing an additional statement (in which you provide complete data).

C.    THE RIGHT TO DELETE PERSONAL DATA (THE RIGHT “TO BE FORGOTTEN”)

In the cases established by law or the GDPR, you have the right to request that we delete your personal data without undue delay (in the GDPR, the reasons are listed in Article 17, including the exceptions when the deletion is not done).

D.   RIGHT TO LIMITATION OF PROCESSING

In the cases set out in Article 18 of the GDPR, you have the right to request that we limit the processing of your personal data.

E.    RIGHT TO DATA PORTABILITY

Under the conditions set out in Article 20 of the GDPR, you have the right to obtain your personal data and give it to another administrator. If it is technically possible, you have the right to request a direct transfer to another administrator.

F.    RIGHT TO OBJECT

In cases where we process personal data for the purposes of legitimate interests, you have the right to object to such processing and then we will no longer process the data if our legitimate interest does not prevail over your interests or rights and freedoms.

If the legitimate interest is direct marketing, raising an objection always results in the termination of further processing for the purposes of direct marketing.

G.   RIGHT TO FILE A COMPLAINT WITH A SUPERVISED AUTHORITY

If you believe that your rights around personal data protection are being violated, you have the right to file a complaint with the Office for Personal Data Protection. You can find more detailed information about the office and the protection of personal data directly on the website of the office www.uoou.sk.

VII. Other important information for exercising your rights

If you have further questions about the processing of your personal data by us, you can contact us by e-mail beata.veghova@smartwazy360.com , or by sending a written request to our address indicated in the introductory part of this document.

You can also directly exercise your rights, which we write about in Article VI. We would just like to point out that for the purpose of verifying that the request is made directly by you, we may then contact you and verify the identity and the request in an appropriate manner. The same applies to possible telephone and similar communication.